Privacy information
How enquiry information is sent and used
After consent and submission, six enquiry details are sent through this site’s endpoint and Telegram bot to the team’s receiving chat for enquiry contact only. An unconnected form sends nothing. The form does not automatically call third-party AI services.
Last updated: 6 November 2026
1. Reading pages
Guides, articles and sessions can be read without an account. Reading a page does not automatically submit an enquiry.
2. Information collected
The form collects your name or preferred name, email, phone number / WhatsApp, amount lost with currency, scam type and brief summary. Language, consent status, submission reference and abuse-prevention fields are also sent to validate requests and identify records. There is no file upload, and private keys, seed phrases, passwords, verification codes and full bank card numbers are not requested.
3. Telegram delivery
After consent, this site’s endpoint calls the Telegram bot to send the six enquiry details to the team’s configured receiving private chat or group. Team members with access to that chat can view the information for enquiry contact and discussion of next steps. Telegram is the third-party communication platform receiving the information; chat history is also affected by its platform and the receiving team’s settings.
4. Connection and delivery status
The page first checks whether the form is connected. An unconnected form does not send entries. Success is shown only after the server confirms that Telegram accepted the message; it does not mean the team has read it or completed analysis. A clearly failed send retains entries for manual retry. An unknown delivery state prevents another submission; keep the submission reference and contact the team to check it.
5. AI-assisted analysis
The form does not automatically run AI analysis or send enquiry information to third-party AI services. The team subsequently uses AI to help organise transaction timelines and related payment clues, with human verification. Discuss the detailed records, scope of use and next steps with the team.
6. Retention and handling requests
Before submission, form entries remain in the current page state and are not written to this site’s persistent browser storage. Refreshing or closing the page may clear them. Delivered enquiries may remain in the team’s Telegram chat history. Browser autofill is controlled by browser settings. The page has no self-service deletion of received messages and promises no fixed retention period. To correct information or discuss deletion, contact the team to confirm the applicable process and platform limitations.
7. Checklists and external content
Response checklist progress is stored in this browser and can be reset on the response page or removed by clearing site data. External videos, remote images and source links send requests to their respective services. Advertising measurement requires a separate optional choice; agreeing to enquiry processing does not enable it.
8. Optional advertising measurement and attribution
Where a Meta Pixel or TikTok Pixel is configured, the corresponding tool loads only after you allow advertising measurement. That platform may receive page URLs, referrers, browser and device information, IP addresses, ad-click or cookie identifiers, page views and successful enquiry events for advertising measurement and optimisation. Meta uses manual event mode. Our code does not send advanced matching data, call identify, or attach names, emails, phone numbers, loss amounts, scam types or summaries to events. A success event is sent only after server-confirmed Telegram receipt and includes only a random submission reference for deduplication. After consent, allowlisted UTM campaign parameters and TikTok click identifiers may be stored for this browser session and sent with your enquiry to the team to identify its advertising source; enquiry entries are not sent to the advertising platform. The choice is stored locally and deduplication references in session storage. Use Advertising privacy settings in the footer to decline or withdraw. Declining does not affect enquiries, and successful enquiries during a declined period are not replayed. Withdrawal clears source data stored here and accessible advertising cookies, then reloads the page to stop loaded Pixels. It cannot recall data the platforms already received. The applicable platform also processes data under the Meta privacy policy at https://www.facebook.com/privacy/policy/ or the TikTok privacy policy at https://www.tiktok.com/legal/page/row/privacy-policy/en.